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Pre-sales

#32770 Making the invoice to include some data

Posted in ‘Pre-sales and Account Questions’
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Latest post by angelgt on Wednesday, 01 April 2020 03:32 CDT

Wednesday, 01 April 2020 03:21 CDT

angelgt
Hi,

I am about to renew my subscription of Admin Tools and I need to include the address and the standard Tax Id Number of an association from Spain (what it is called a NIF/CIF in Spain, we do not have a VAT number), but I cannot find where to do that. I used to be able to include that information in the Address 2 field but I cannot find it anymore during the renewal process.

Any ideas?

Thanks!

Wednesday, 01 April 2020 03:23 CDT

nicholas
Since July 1st, 2019 Akeeba Ltd does not sell products directly to end users. All sales are performed through our authorized reseller, Paddle.

Paddle handles billing and invoicing. They are responsible for figuring out sales tax applicability and amount, take your money and issue the corresponding invoice for your order.

Akeeba Ltd only fulfills the order. This means that we only provide software downloads and support. We do not handle billing or invoicing. As a result we cannot help you with billing or invoicing issues.

If you'd like to receive support for billing or invoicing issues please contact Paddle directly. You can do so by replying to the email you received from Paddle when you purchase a subscription. It's the email with the receipt / invoice for your transaction. Alternatively, you can reach Paddle at [email protected] -- in this case please make sure to mention your invoice number. They are very helpful and efficient.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 01 April 2020 03:32 CDT

angelgt
OK, Nicholas. Thanks for your help and quick answer.

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