Support

Pre-sales

#26397 Additional Purchase

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by on Saturday, 26 November 2016 17:17 CST

sclaggett
 We are currently a backup subscriber. We now would like to get the admin tools together with it. How can we purchase this as a bundle and get the subscriptions aligned. Thanks.

nicholas
Akeeba Staff
Manager
Yes, of course you can.

First log in to our site. Then go ahead and purchase the Essentials subscription. Our system will see that you have an active subscription and will give a discount equivalent to your remaining subscription time. After successful payment the old AKEEBABACKUP subscription will be deactivated and the new ESSENTIALS subscription will be active for one year since the date of payment.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!