Support

Pre-sales

#26288 The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

Posted in ‘Pre-sales and Account Questions’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Monday, 10 October 2016 23:17 CDT

Clarenceljw

Hi Guys,

Both my Joomla websites clarenceling.com and walta.com.au are experiencing this error:

The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

I can log in, but only the first time. The only way to fix it is to modify the .htaccess file. It seems recreating the .htaccess file fixes the security token issue.

Please help me fix this bug. Thank you.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!