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Pre-sales

#25955 Unable to complete subscription order

Posted in ‘Pre-sales and Account Questions’

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Latest post by nicholas on Wednesday, 24 August 2016 01:58 CDT

Tuesday, 23 August 2016 19:08 CDT

GuiGuy

FYI, after many attempts to renew our subscription I have now given up.

I'm typing this on a Win10 desktop, but usually I use Linux. I have tried FF, Chrome and Edge & Have turned off everything that protects my computers in response to your "Turn of DO NOT TRACK" warnings. I am still unable to complete the payment section, again because I suspect your system thinks I have DO NOT TRACK off.

Just so you know when we don't renew....

Wednesday, 24 August 2016 01:58 CDT

nicholas

This is what your browser reports to us, through HTTP headers, not what our system "thinks". If you are sure that you are not blocking cookies for our site you can of course continue and complete the subscription process without any problem.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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