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#25888 Joomla Module install problems

Posted in ‘Pre-sales and Account Questions’
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Latest post by wfdeanb on Tuesday, 16 August 2016 07:38 CDT

Friday, 12 August 2016 16:03 CDT

wfdeanb
 Hi

I am experiencing a problem installing Joomla modules. It's not every module, for example I can install Jomsocial but not K2. It feels very much like a database problem. But it's only happening with Joomla 3.6.2

The error is.

Warning

JInstaller: :Install: Error SQL SQL=
Extension Install: SQL error processing query: DB function reports no errors.

I have tried lots of things but still no joy.

I have Admin Tools version 4.0.1 and tried fixing the problem with no luck. Do you think Admin Tools pro could help?
Sorry to ask such a long question but I am at a loss as what to do next.

Dean

Friday, 12 August 2016 16:10 CDT

nicholas
You should contact the authors of the affected extensions. We had seen this kind of issues with Joomla's database processing on extension updates since almost six years ago and we found adequate solutions for our own products. It's not something that can be fixed with Admin Tools or any other extension. It's something that each extension developer has to do with their own extension.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 16 August 2016 07:38 CDT

wfdeanb
Thanks for the reply. It ended up being a major server hardware problem. So it was no wonder I was unable to understand what was happening. But thanks again.

Cheers

Dean

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