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Pre-sales

#24336 Cancel

Posted in ‘Pre-sales and Account Questions’
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Latest post by on Thursday, 03 March 2016 17:20 CST

user86786
 I do not wish to renew my subscription.

Thank you.

nicholas
Akeeba Staff
Manager
As noted in our subscription page, our subscriptions are NOT recurring automatically. If you do not manually renew them (going through the same manual payment process as a new subscription) your subscription will NOT renew; it will simply expire. Therefore you need to do absolutely nothing.

Important: Once your subscription expires you will no longer have access to downloads and support for any version of our software, including the ones you have already downloaded.

Note: You will receive a total of four (4) e-mails regarding the subscription expiration: 30 days before expiration, 15 days before expiration, upon expiration and 7 days after expiration. Simply ignore these messages. Taking no action whatsoever will let your subscription expire.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!