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Pre-sales

#23796 last purchase refund

Posted in ‘Pre-sales and Account Questions’
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Latest post by on Wednesday, 30 December 2015 17:20 CST

Monday, 30 November 2015 08:31 CST

daryusgekko
I bought the update Akeeba Backup Pro. I bought this version for the system backups suggested me to upgrade my system. When you buy the new version and try installing Joomla 2.5.20 not let me install the new version as it is not supported. (my apache web server is 5.3).
I want my money back because I can not use. Thank you very much for your attention I await your response.

Monday, 30 November 2015 10:54 CST

tampe125
Hello Dario,

actually during this weekend we have just planned to extend support to Joomla 2.5, too.
If you want I can give you a refund or you can wait for two weeks until Akeeba Backup 4.5.0 is released (which will support Joomla 2.5).
If you agree to stay with us, I can extend your subscription for a month.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 30 December 2015 17:20 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-12-30 17:20 CST

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