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Pre-sales

#23589 Admin Tools Professional downlaod 403

Posted in ‘Pre-sales and Account Questions’
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Latest post by on Saturday, 28 November 2015 17:20 CST

Thursday, 29 October 2015 06:21 CDT

j_hoppe
 Admin Tools Professional
When trying to download Admin Tools Professional
from https://www.akeebabackup.com/download.html
I get an 403 page.
My subscribtion is valid.

Thursday, 29 October 2015 06:31 CDT

tampe125
Hello,

could you please log out and login again?
This is a required step by Joomla in order to refresh your privileges.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 29 October 2015 07:12 CDT

j_hoppe
Issue solved.
It took 15 minutes after buying the new subscription,
then everything was fine

Thanks,
Joerg

Thursday, 29 October 2015 08:02 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 November 2015 17:20 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-11-28 17:20 CST

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