I renewed my joomla deluxe subscription today but when I try to download Backup Pro and/or Admin Pro I go to a 403 error page. Please help
#22496 Renewed subscription but download links give me 403
Posted in ‘Pre-sales and Account Questions’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Monday, 20 April 2015 14:41 CDT
Monday, 20 April 2015 14:33 CDT
cosiscience
Monday, 20 April 2015 14:34 CDT
nicholas
Akeeba Staff
Manager
Did you log out from our site and then log back in, per the instructions in the confirmation email you received from us?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 20 April 2015 14:37 CDT
cosiscience
Must have missed that part. That was it, thanks.
Monday, 20 April 2015 14:41 CDT
nicholas
Akeeba Staff
Manager
You're welcome!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!