I purchased Akeeba Tools yesterday, Order Number : 105548972247. For some reason I can't download the product. It's not in my subscriptions. So what do I do next?
Thank You
Steve
Thank You
Steve
#22396 No download for Akeeba Tools
Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Wednesday, 01 April 2015 11:35 CDT
Wednesday, 01 April 2015 10:56 CDT
nicholas
Akeeba Staff
Manager
We had not received a payment notification for your transaction. I have manually enabled your subscription now. Please remember to log out and log back in to get access to the software downloads.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 01 April 2015 11:32 CDT
sborder
If you look at my account there is still no place to download Admintools Professional.
When I click on the link (https://www.akeebabackup.com/download/admintools/3-5-1/com_admintools-3-5-1-pro-zip.html) to download I get this:
Oh, dear, we have a 403
ACCESS FORBIDDEN
Please Advise
Steven
When I click on the link (https://www.akeebabackup.com/download/admintools/3-5-1/com_admintools-3-5-1-pro-zip.html) to download I get this:
Oh, dear, we have a 403
ACCESS FORBIDDEN
Please Advise
Steven
Wednesday, 01 April 2015 11:35 CDT
nicholas
Akeeba Staff
Manager
Please remember to log out and log back in to get access to the software downloads.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!