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Pre-sales

#22224 Meant to order package

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Tuesday, 10 March 2015 02:39 CDT

Monday, 09 March 2015 16:13 CDT

user86960
 I placed an order yesterday, March 8th, for AKEEBABACKUP for Joomla. But I clicked the wrong button! I meant to click on the package that includes Admin Tools.

Is it possible to apply my purchase price to the package, and allow me to PayPal the difference?

Thanks for your consideration,

Monday, 09 March 2015 16:47 CDT

nicholas
Hello Lee,

I switched your subscription type and adjusted the subscription expiration to 8 months instead of 12, reflecting the price difference. It's easier this way. You just need to log out and back in to our site to get access to the downloads and support for both Akeeba Backu pfor Joomla! and Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 09 March 2015 22:30 CDT

user86960
Perfect solution! Thank you very much!

Tuesday, 10 March 2015 02:39 CDT

nicholas
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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