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Pre-sales

#21705 Terrible mistake

Posted in ‘Pre-sales and Account Questions’

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Latest post by nicholas on Monday, 15 December 2014 06:07 CST

Monday, 15 December 2014 06:03 CST

wellis321

Hello

I've made a terrible mistake and I'm not too sure how its happened.

I subscribed to Admin Tools but my invoice and product downloads is for Akeeba Back Up.

This happened only a couple of seconds ago and I havent downloaded anything yet.

Please can you swap AkeebaBack up for Admin tools in my subscriptions please.

Sorry about this.

Warm Regards

William

Monday, 15 December 2014 06:07 CST

nicholas

No problem. I have corrected your subscription type and reissued your invoice. Your Download ID is linked to your account, not the subscription type, therefore it remains the same.

Please remember to log out and log back in to our site to get access to the correct downloads.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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