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#20828 mp3 files

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Friday, 29 August 2014 12:26 CDT

Friday, 29 August 2014 11:34 CDT

chris3.0
I created a .jpa backup-file of a joomla 2.5. website, downloaded it and tried to extract it on a different live-server (same provider, same php-options) via kickstart. I tried both the "automatically" as also the FTP Directory way. Both get started well, but the installation quits very soon, when it comes to extract the mp3 files inside a folder (joomla component) called jdownloads.

Are there any compatibity-problems with mp3 files? The jpa file is 874 MB - could this be a problem?

I restored a similar backup /jpa-file once on the same server via the joomla-backend and it worked very well.

Regards from Berlin

Christian

Friday, 29 August 2014 12:26 CDT

nicholas
No, there is no incompatibility with any file type. Most likely you simply ran out of disk space. Please make sure that you enough disk space for both your backup archive and its extracted files. Considering that your JPA file is nearly 900 Mb you need to have at least 2Gb of free space before you upload the backup archive and Kickstart.

Also note that most hosts offering "unlimited" space do so in small increments, typically 1Gb. Once you use up the space they have allocated for your site you need to contact them to increase it. The reasoning is very simple: there is no such thing as an infinitely big hard drive and it doesn't make financial sense to provision one huge, obscenely expensive hard disk for every hosting client who pays a few dollars every month.

Nicholas K. Dionysopoulos

Lead Developer and Director

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