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#19898 Add-on Download IDs

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Thursday, 24 April 2014 09:00 CDT

Wednesday, 23 April 2014 08:59 CDT

s.manzi
 Hi,

I think there is a small problem in the "Add-on Download IDs" page of your site:

1) Go to My -> Add-on Download IDs
2) Perform an operation on any download ID (e.g. delete a download id or create a new one)
3) Now try to perform another operation on another download id (e.g. "New"): Operation fails and you are redirected to https://www.akeebabackup.com/index.php.

You have to go again to My -> Add-on Download IDs to perform a new operation.

This happens even if the "operation" is simply to change the sorting order.

Cheers!

Sergio Manzi

Wednesday, 23 April 2014 09:12 CDT

s.manzi
... also you probably would like to know that in the mail I received about this ticket there are two small errors:

1) your logo doesn't show up
2) you use the &emdash; HTML entity, but there isn't such an entity: the correct one is — (hopfully this will show up, but just in case, emdash is wrong, mdash is correct)

Wednesday, 23 April 2014 10:26 CDT

nicholas
Hello Sergio,

Regarding the Download IDs it has to do with the way Joomla! handles its routing and I can't fix it.

The logo URL in the mail is correct, but your mail application seems to not be loading external resources.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 23 April 2014 10:33 CDT

s.manzi
Hi Nicholas,

OK, about the Download IDs issue: got it.

About the email, I have given a look at the source (using my e-mail application, Thunderbird) and the relevant part is:
<img src="https://www.akeeba.com/templates/rt_omnicron_j16/images/logo/style3/logo.png" width="210" height="50" align="middle" />


I think something is missing there...

Wednesday, 23 April 2014 14:02 CDT

nicholas
Thanks for the heads up! It seems that JCE was stripping out the domain name when I was saving the templates. I have switched to No Editor and fixed all email templates.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 23 April 2014 18:22 CDT

s.manzi
Yeap, It does show up now! Even though it is blocked by Thunderbird I can choose to display the external content and see it. There was a time when you used to embed the logo in each mail as a MIME object... wasn't that preferable?

and... I continue to see that &emdash; entity which neither Thunderbird nor any browser I use (Firefox, IE, Safari, Chrome) recognize. Beware: I think there is some mail application that recognize it as valid, but I swear, there is no &emdash; entity officially defined. For reference, you can look here:

http://www.w3.org/TR/html4/sgml/entities.html
http://www.w3schools.com/charsets/ref_utf_punctuation.asp
https://bugzilla.mozilla.org/show_bug.cgi?id=221606

Thursday, 24 April 2014 01:17 CDT

nicholas
There was a time when you used to embed the logo in each mail as a MIME object... wasn't that preferable?


Not really. It would make sense if 100% of the emails are opened. Since this is closer to 50% we actually save bandwidth (and money) by using an external image instead of an attachment.

and... I continue to see that &emdash; entity


I'll have to do a database search

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 24 April 2014 07:50 CDT

s.manzi
Yes, I understand your rationale for not embedding the logo as a MIME object, and...MIME also adds about a 33% overhead!

I think the &emdash; is in your ATS email templates.

Please, feel free to close this ticket.

Have a nice day!

Thursday, 24 April 2014 09:00 CDT

nicholas
MIME uses Base64 encoding which maps an 8-bit character to 6 bits adding a 25% overhead. The extra headers etc are already present as we send our messages as a dual version HTML and plain text email for the benefit of all users. But, yeah, the bandwidth savings by removing embedded images are phenomenal. Who would have known?

The &emdash; is indeed in the ATS email templates, I am going to fix them later today.

Thank you for the heads up!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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