Support

Pre-sales

#19033 Upgrade to Backup & Tools PRO

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by nicholas on Thursday, 06 February 2014 00:57 CST

Tuesday, 04 February 2014 15:31 CST

cbcneenah
 I currently have the Akeeba Backup Pro subscription, and I'd like to upgrade to the Akeeba Essentials (Backup Pro & Admin Tools Pro). Is there a way to do this? I have six months left on my current subscription.

Thanks.

Wednesday, 05 February 2014 07:37 CST

nicholas
Seeing that you now have an Essentials subscription I assume that you figured it out all by yourself?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 05 February 2014 14:21 CST

cbcneenah
Yes. Thanks!

Thursday, 06 February 2014 00:57 CST

nicholas
Thank you for your subscription :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!