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Pre-sales

#18804 Do I need to do anything when renewed?

Posted in ‘Pre-sales and Account Questions’

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Latest post by dlb on Tuesday, 14 January 2014 22:11 CST

Tuesday, 14 January 2014 22:07 CST

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I have been staying current when E-mailed about updates. Do I need to re download anything if I renewed uninterrupted ( several days early) or will things continue as they have been? IE- When I get an E-mail I follow the link and your great software takes care of itself :)
In other words, I don't have to reinstall what is already there do I? It is a little confusing because on the renewal payment page there were links to download Akeeba Backup.
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Tuesday, 14 January 2014 22:11 CST

dlb

You don't need to do anything because of your renewal.

But... On December 25 we updated AkeebaBackup.com to a new version of Joomla!. As a result of this, all of the Download IDs changed. See the article at https://www.akeebabackup.com/home/news/1537-new-site-and-changes-in-dlid.html about updating your Download ID if you have not already done so. That isn't because of your renewal, it is because of the site upgrade.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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