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#18796 Akeeba Subs Separate multiple subscriptions

Posted in ‘Pre-sales and Account Questions’
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Latest post by trevorsm on Tuesday, 14 January 2014 06:01 CST

Tuesday, 14 January 2014 04:19 CST

trevorsm
 Sorry if this is posted in the wrong place but there is no way of posting a new message in the Akeeba Subs forum.

I run a VPS and I am thinking of using Akeeba Subs to manage renewal fees for hosting and domain registration renewals. Is it posible for a subscriber to subscribe to the same level 2 or more times. For example the levels might be Hosting annually, hosting monthly, .com domain, .eu domain, .co.uk domain etc. A customer might own several domains and the renewal dates might be different. Can the subscriptions to the same level be separated? From what I can see from the docs the subscriptions would be amalgamated and run consecutively.

Can this be done?

Thanks
Trevor

Tuesday, 14 January 2014 05:19 CST

nicholas
Hello Trevor,

That's a pre-sales request so it's OK to put it here :)

Regarding your question, no, you can't buy the same subscription multiple times and have it run in parallel. Akeeba Subscriptions is intended as a simple subscriptions manager. As such it doesn't know what is a new subscription and what is a renewal. For all it knows it's the same thing. This makes it easier to handle renewals and upgrades, with all sorts of business policy tools, but it makes it completely unsuitable for use cases that need several parallel subscriptions on the same subscription level. I'm afraid you will have to look for a different solution. Your needs are fundamentally incompatible with the way Akeeba Subscriptions works.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 14 January 2014 05:52 CST

trevorsm
OK, thanks Nicholas.

I might have another use for it soon for managing annual membership fees to a sports club. What subscription do I need to use it? Currently I am subscribed to Admin Tools and Akkeba Backup?

Thanks
Trevor

Tuesday, 14 January 2014 06:01 CST

trevorsm
Ahh - just read the docs and found the answer. . .

Akeeba Subscriptions is provided free of charge. However, there is absolutely no support, free or paid. It is a developers' product. Any features and customisations must be provided by you. We make sure that our software does work as described in the documentation. Any problems can be resolved by reading it. We will not accept any support requests, feature requests or proposals to hire for any work related to Akeeba Subscriptions. Thank you for your understanding.


Thanks again
Trevor

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