Support

Hello, I am a long time user of Akeeba Backup pro + Unite in Joomla. Quite used to the settings.

We still have some rather large Joomla sites running under Joomla 3, that cannot be upgraded to 4. We will still take time to migrate. Our websites/templates break if PHP > 7.4

Meanwhile I need to continue using UNiTE as it is an integral part of our workflow as to quickly test website changes with dev copies before implementing in production. It worked fine in the past but no longer after Joomla + Akeeba updates.

Right now we have PHP 7.4.33 + Joomla 3.10 + Akeeba Pro 8.3.3 (latest for J3)

I have tested with many versions of "unite.phar"

if version = 4.1.6, I get this in the log

20240410|04:21:59|Setting up a JSON API object
20240410|04:21:59|Initialising remote backup loop
20240410|04:21:59|Backing up the remote site
20240410|04:22:00|Could not start backup; Error 402: Your version of Akeeba Backup is too old. Please update it to re-enable the remote backup and administration features.

if version = 5.0.0, I get this error

[INFO ] Parsing /home/dev01jeri/clubv_day.xml
[INFO ] Validating the source data
[INFO ] Taking a remote backup using the JSON API
0% [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] < 1 sec/< 1 sec[ERROR ] Invalid JSON data returned from the server: ‘Array’.

if version = 5.1.2, I get this message:

Composer detected issues in your platform:

Your Composer dependencies require a PHP version ">= 8.0.0". You are running 7.4.33.

===
Please advise how I can get it to work. My guess is that version 4.1.6 of UNiTE would be more compatible with Akeeba backup 8.3.3 , but I would need a way to make it ignore the fact that Akeeba is more than 120 days old.

Thanks

Hello Nicholas,

My folder 'components/com_akeeba/Model/' does not contain such 'Json.php' file (akeeba pro 8.3.3 in J3.10 under PHP 7.4)

I have also searched the entire 'com_akeeba' folder for code containing the lines you tell me to remove, but no file seems to contain such code (maybe it's obfuscated?).

However, I continue to get the error below in the log (using 'unite.phar' version 4.1.6)

20240410|15:59:16|Running remote
20240410|15:59:16|Setting up a JSON API object
20240410|15:59:16|Initialising remote backup loop
20240410|15:59:16|Backing up the remote site
20240410|15:59:16|Could not start backup; Error 402: Your version of Akeeba Backup is too old. Please update it to re-enable the remote backup and administration features.

Please let me know what I should try next. Thanks for your attention.

Hello Nicholas,

Thanks for pointing that. I was not aware there was 2x 'components' folders in the Joomla structure. I am so used to the folder inside the 'administrator' folder (where my backups are created) that I though you meant that one.

Indeed after making the change you indicate, we have progress, here is the tail of the UNiTE log: the backup completes successfully, but I get an error in the download phase of the JPA file. Do you know what can be the cause?

Thanks for your continued attention.

20240410|17:54:50|Progress: 75%
20240410|17:54:50|Domain  : finale
20240410|17:54:50|Step    : 
20240410|17:54:50|Substep : 
20240410|17:54:50|
20240410|17:54:50|Got backup tick
20240410|17:54:50|Progress: 100%
20240410|17:54:50|Domain  : finale
20240410|17:54:50|Step    : 
20240410|17:54:50|Substep : 
20240410|17:54:50|
20240410|17:54:50|Got backup tick
20240410|17:54:50|Progress: 100%
20240410|17:54:50|Domain  : finale
20240410|17:54:50|Step    : 
20240410|17:54:50|Substep : 
20240410|17:54:50|
20240410|17:54:50|Finished backing up the remote site
20240410|17:54:50|Downloading backup with http method
20240410|17:55:40|Could not download /home/dev01jeri/clubv_unite-QAvS0IS81HRJ8XUh.jpa -- 92 : HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR (err 1)

Hello again Nicholas,

After searching thru your documentation, I have resolved this last problem by changing the download mode to 'chunk' instead of 'http'. Download and Restore completed succesfully.

Thanks, all working now.