UNiTE, Remote CLI, eXtract Wizard

Saturday, 15 January 2011 03:37 CST

jures

Hello,

I have installed Akeeba Remote Control 4.0.3 on ubuntu 10.10. Everything is working fine except the remote does not download the backup files. It stands still at 0%.

On my macbook the remote downloads the files.
On the site the new akeeba 3.2.b4 is installed.

Any ideas?

Saturday, 15 January 2011 10:43 CST

dlb

Nicholas - I was able to reproduce this issue with a single site backup. The backup file is only 8.4Mb. This is a fresh install of 4.0.3/Linux32, not an upgrade from 4.0.1. The backup completes, but the download does not start. The Cancel Download button doesn't seem to do anything, but closing Remote and restarting clears the downloading message.

jures - I reported this issue several days ago but we thought it was caused by the fact that I was backing up ten sites at once.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 15 January 2011 11:06 CST

nicholas

I can reproduce it too, on a stock Ubuntu 10.10 installation. Titanium is trying to load the Python 2.5 libraries, but all newest Linux installations have Python 2.6. I am trying to find a workaround. Most likely I'll update the documentation with instructions on creating necessary symlinks to let Titanium work.

So much for writing cross-platform applications...

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 January 2011 02:13 CST

jures

Hi,

At least we know what the problem is :D.
Can you pls post when the solution is finished.

Tnx
Jure

Thursday, 20 January 2011 02:36 CST

nicholas

I came to this workaround, which certainly works on Ubuntu 10.10. I guess that other Linux distributions require a similar workaround:

1. Start the application for the first time and choose "Install to my home directory". When it finishes, close the application.
2. Make sure Python 2.6 is installed:

sudo apt-get install python2.6

3. Create the necessary symlinks

	ln -s /usr/lib/libpython2.6.so.1.0 ~/.titanium/runtime/linux/1.1.0/libpython2.5.so.1.0

4. Relaunch the application

It should now work properly.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 January 2011 04:55 CST

user22541

Hey, I too can confirm that this works. I had the exact same problem, Googled it, and tried the solution. It worked for me. Downloading my backup via the Remote Control on Ubuntu right now.

Thanks! :)

Thursday, 20 January 2011 10:55 CST

nicholas

Excellent! Thank you for the feedback! I will be adding that to our documentation :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support