Support

UNiTE, Remote CLI, eXtract Wizard

#3600 500 server error

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by dlb on Wednesday, 03 February 2010 05:06 CST

user7605
Hi
I just downloaded the update as I was getting errors I thought this would have solved my problem. But I am still getting the same error message:
If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.

500 - Internal Server Error

* Incorrect file/directory permissions: Above 755. In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel's File Manager.
* Incorrect Apache directives inside .htaccess file. Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.
I have attached my log
Hope this helps
Thank you for all your help

dlb
Duplicate post, locked.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!