UNiTE, Remote CLI, eXtract Wizard

#3556 Back up Time out

Posted in ‘UNiTE and Remote CLI’

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Latest post by user7930 on Tuesday, 29 December 2009 14:20 CST

Thursday, 08 October 2009 13:31 CDT

user7080

Hi,

I haven't been able to backup my site lately. After waiting for the back up process for a while I get a "prompt" on the progress screen asking for my Username, password, language choice & Login. It seems I getting timed out.

Do I wait it out? reconfigure settings?

Pls. guide

Thanks,

Newbie

Friday, 09 October 2009 04:00 CDT

dlb

Please view, download, zip and post your backup log. That will give additional information about what is happening.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 29 December 2009 07:10 CST

user7930

Just upgraded to latest version and i get the same login query mid backup. I am on a freehost site so i cannot exclude some setting being out of whack but here is a log for you.. JoomlaPack_Debug_Log-20091229.txt

Tuesday, 29 December 2009 11:36 CST

dlb

It was backing up Joomla! core files when it stopped, so it shouldn't be a large file or large folder issue. Does your free host impose a file size limit on the files a script can create? If so, we need to go to a mulit-part archive. Set the part size field on the Advanced pane of the JoomlaPack Configuration screen to an amount just below your file size limit (in bytes).

Dale L. Brackin
Support Specialist

Tuesday, 29 December 2009 14:20 CST

user7930

Will try that tomorrow thanks

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