Support

UNiTE, Remote CLI, eXtract Wizard

#3496 [SOLVED] Site backing up yet not downloading zip back to

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by dlb on Sunday, 10 May 2009 09:26 CDT

Saturday, 09 May 2009 17:53 CDT

user1136
** image shows download backup files box unchecked (it was checked)** couldnt be bothered redoing image

Site backs up yet when It goes to download backup it gives message FTP_ERROR_CANTCHANGEDIR
any pointers as 2 why.....cheers

I had the FTP path to backup output directory wrong it liked

/www/administrator/components/com_joomlapack/backup

Sunday, 10 May 2009 09:26 CDT

dlb
Those paths can be tough, I'm glad you got it figured out.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!