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UNiTE, Remote CLI, eXtract Wizard

#3436 Kickstart "Hangs" after extraction process

Posted in ‘UNiTE and Remote CLI’
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Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by nicholas on Wednesday, 10 December 2008 00:34 CST

user1403
Hi !
I have created a successful backup from my current Host provider using JoomlaPack version 1.1.2 with Kickstart 1.1.2. The backup was from a Joomla 1.5.7 site.

Then I FTP'd the created backup ZIp file to my NEW host server to my publicHTML directory. I had created a databse on my new host server as well.

Anyhow everything seemed to be going great until right after the Kickstart extraction process it just "Hung" at the next window after extraction and did not advance to the next window. The final wizard page never came up to open the installer.

Here is the error log.
backup [05-Dec-2008 14:48:44] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 113524736 bytes) in /home/websterc/public_html/kickstart.php on line 217

Thank you for any help.
Sandy

dlb
Sandy,

Please try kickstart version 2.0. The kickstart version is independent of the JoomlaPack version, so they will work together. The 1.1.2 version is pretty old, did you mean 1.2.1? There were problems with some of those versions extracting .htaccess files that would stop kickstart dead. The 2.0 version will extract .htaccess as htaccess.bak to prevent that.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user1403
Hi Dale,
Thank you for getting back...I found the problem and I was just getting ready to post it!

I'm not sure if it is a Joomla Application setting or a bug in Joomla or JP however this is what I did.
I deleted all the files on my new Host side to start over and created a new backup from my old sever. What noticed this time was the "size" of the backup file 92186.84 KB. The funny thing is, that when you press the "download" button to download the zip file I checked the file afterwards and it was only 230 KB! I never noticed this the first time and FTP'd the 230KB zip file to the host server and that is why it could finish the backup I would guess! LOL!

Weid thing is, is why is it making the file from 90mb zipped file to 230KB when using the download option that is in the Joomlapack backup control panel? Not sure if it is a JP bug, Joomla App Bug or a setting I don't have right in the admin area someplace.

Anyhow what I did was just grab the backup ZIP archive file from one host server and FTP'd to the new Host server and used Kickstart 1.2.2 to extract and insrtall and it worked fine (sorry about the previous mistake it was 1.2.2)

I attached the sceenshot of where the download button is located. Everthing worked fine in the end. Just can't figure out why using the Download re-sizes the file way down from 90MB zipped to 230KB zipped.

Well I'm happy to report it worked! Thank you!

dlb
We occasionally have problems with corrupt downloads. Some browsers are worse than others - I will leave you to draw your own conclusions. :D The worst of the lot is, thankfully, becoming extinct. And sometimes it isn't the browser. The http protocol is not designed for downloading very large files, ftp is much better at that.

I'm glad you got it working!

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

nicholas
Akeeba Staff
Manager
As stated in the documentation, downloading from the Backup File Administration page is a convenience, not a guaranteed (or even suggested) method. The reason is straightforward: in order for this feature to work, the backup file has to be "channeled" through PHP.

On many servers this simply times out and cuts the download short. With some browsers, even though PHP doesn't time out, they screw up the download (IE 6 or earlier, to be fair, is the only browser we have spotted). That's why we recommend using FTP to download your backup file and that's why JoomlaPack Remote uses FTP to download the backup file as well.

Well, nothing's better than FTP for transferring huge files back and forth between hosts :D

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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