Support

UNiTE, Remote CLI, eXtract Wizard

#29048 AkeebaPortableTools can not extract error

Posted in ‘UNiTE and Remote CLI’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by on Sunday, 25 February 2018 17:17 CST

Thursday, 25 January 2018 20:10 CST

skyfranky
HI

I got error when running AkeebaPortableTools to extract files. I already clicked ignore error, but the process still stoped.

https://www.screencast.com/t/arnqR9Rm
https://www.screencast.com/t/7Tr3MORbEf7

will the online Akeeba eXtract work?

Friday, 26 January 2018 04:09 CST

nicholas
I assume you're asking if Kickstart would work. Possibly yes, unless the backup archive is actually corrupt, truncated or missing parts (the .j01, .j02 etc files in case such files were created). The easy way to test it is using a local server such as XAMPP, MAMP or WAMPServer. All of them can run Akeeba Kickstart just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 25 February 2018 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-02-25 17:17 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!