Support

Hi,

Since yesterday I have played a lot with UNiTE.
It has worked fine on ALL my sites and tests (about 100)... except for 1, where the process freezes at
"Executing step `Getconfig`"

All parameters are correct in the xml file (it works for all the other sites).
I have tried to play with all options ("replace vs insert", ...), but no way.
But the strangest thing is that if I pursue the installation manually (ie if I delete "your stealth .htaccess" and open the directory which has just been created by UNiTE), then the database installs totally normally and the website works fine).

Do you have any clue why
- UNiTE freezes at the database stage ("Getconfig")
- but if I take over manually all goes fine
?

Txs a lot
(if easier/quicker, I can provide you with the jpa)

Txs Nicholas.

I have made a new .jpa with only the database so that my tests would be faster.
I have changed all possible parameters in the database connexion in the xml file, but still it does not work.

What is strange is that all the other 50-100 local installations with UNiTE did work fine, no other site could not connect to the database.
Could the contents of the database (like some special tables or so) create that issue ?
Or is it purely an issue with the connexion with the *local* database ? (but still, why did that connexion work for all the other sites then ?)

I am a bit lost :)

Hi Nicholas,

Txs for investigating :)

Of course, I don't have your knowledge about how it works behind the scenes, but based on what you have just described, I have made the following checks :

1. I went on the original site and opened configuration.php and compared it with another site where UNiTE works
All the variables were identical. The only difference is that the site where UNiTE freezes at "Getinfo" has those three extra variables
public $replyto = '';
public $replytoname = '';
public $shared_session = '0';
I even emptied the "meta" and "offline" variables because there were special characters (in French, é, ï, ', ...). I took a new backup and retried UNiTE on that, but it did not solve the issue.

2. then I went to the local directory created by UNiTE
There I cannot find any "configuration.php" file (as it is generated by Angie I guess).
So there I don't know which file(s) I should check.
The file databases.ini is all on line row... but just like the other sites I have tested it seems
And there are 9 sql files (s01, s02, ...), but that is also the case for other sites

So I don't know what I could check more on my side.
Just tell me if I can do something more.

Otherwise, I can provide you with my .jpa file (database only version, so that is is light).
Maybe it would take you less time to investigate, having the file to test.

(but what I find strange in all this, is the fact that UNiTE freezes, but when I pursue manually the installation on the Directory created by UNiTE, then it all goes fine. Still it is also Angie at work)

Excellent !
Actually, I had made a new profile "database only" because the regular profile would already get stuck at the GetInfo stage.

But indeed, for some reason the configuration.php was excluded from all profiles on that website !
(it is one of the few websites which I have not created but migrated. So I had not made the configuration myself. As manual Installation does work, I could not even know that configuration.php was needed by UNiTE).

So, good thing !
Now I have created a new/fresh Profile with the default configuration (namely without File exceptions).
And YESSSS now UNiTE is not stuck any more at the GetInfo stage :-)

But still we are not done, as now UNiTE fails at the next stage, with following error message :

Could not open database dump file C:\xampp\htdocs\amazons3\ets7\installation/sql/

I see nothing suspicious/bizarre/strange in the sql directory (see screenshot).
The only thing I find strange in the error message is the mix of \ and / in the path...

Txs for your views :-)

yep
it reads as follows :

[site.sql]
dbtype = "mysqli"
dbtech = "mysql"
dbname = "XXX"
sqlfile = "site.sql"
dbhost = "XXX.mysql.db"
dbuser = "XXX"
dbpass = "YYY"
prefix = "lefeu2_"
parts = "9"