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UNiTE, Remote CLI, eXtract Wizard

#12125 Error #103: Could not download

Posted in ‘UNiTE and Remote CLI’
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Environment Information

PHP version
n/a
Tool
UNiTE
Tool version
n/a

Latest post by nicholas on Sunday, 29 April 2012 05:58 CDT

Saturday, 28 April 2012 02:37 CDT

ivanx
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.2
PHP version: 5.2.9
MySQL version: 5.0.95
Host: (optional, but it helps us help you)
Remote CLI

EXTREMELY IMPORTANT: Please attach a ZIP file containing the Remote Control and Akeeba Backup log files if you are reporting an Akeeba Remote Control issue, othrewise we can not help you. Remember that your attachment must be a ZIP file! Other file formats (including .txt) may be silently rejected by our site.

Description of my issue:
php remote.phar --action=backup --host=http://something.com --secret=xxxxxxxxx -profile=2 --download --dlmode=curl --dlpath="/web stuff/" --dlurl="ftp://[email protected]:[email protected]/public_html/administrator/components/com_akeeba/backup"
the site connects and runs the backup but I get Error #103: Could not download xxxxxxxxxxxxxx.zip-- 9 : Server denied you to change to the given directory

 http://cqrhosting.com

Saturday, 28 April 2012 04:44 CDT

nicholas
Hello Ivan,

The backup is, indeed, completed successfully. The problem comes from your site's FTP server. It denies changing the current working directory to the backup output directory. This can mean one of the following:
- You have entered the wrong path.
- The path exists, but its ownership/permissions do not allow the currently used FTP user to change into it

Please try connecting to your site suing FileZilla and the same credentials you are using with Remote CLI, i.e. username [email protected], then try navigating to the backup output directory. This will allow you to see the correct path, as well as figure out if there are permissions problems.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 April 2012 06:48 CDT

ivanx
Hello I have now sorted the path by removing "public_html" from the path I now get this Backup finished successfully
Successfully renamed site-something.com-20120428-113943.zip to 1
Successfully downloaded site-something.com-20120428-113943.zip
Archive downloaded successfully but when I look at the file it is unreadable, not in zip format and useless how can I fix this? I can download the same file from the site and it is fine so something is wrong please advise

 http://cqrhosting.com

Saturday, 28 April 2012 07:36 CDT

nicholas
According to your log file the backup is successful. Have you read our documentation regarding ZIP files and the known issues with third party extraction scripts? Have you tried extracting the file with Kickstart or Akeeba eXtract Wizard?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 April 2012 09:43 CDT

ivanx
Hello I am getting there now. I have successfully downloaded the site but I don't understand why the file is renamed "1" as I then have to rename it again and add the .jpa extension to be able to extract it.

 http://cqrhosting.com

Saturday, 28 April 2012 10:25 CDT

nicholas
Hm, that's a good question. This sounds like you have an older version of Remote CLI. Can you try re-downloading and using version 1.2 please?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 28 April 2012 10:54 CDT

ivanx
I have the latest version I downloaded it yesterday is it a bug

 http://cqrhosting.com

Sunday, 29 April 2012 05:04 CDT

nicholas
NO, it's not a bug. I just tested with a freshly downloaded copy of 1.2 from our site and three different sites, with two different profiles each. In all six cases the file was downloaded under the proper name.

One thing I noticed in your command line is that you specify -profile=2 when it should be --profile=2 (two dashes in front). Apart from that detail, I don't see anything else in your command line which could justify this issue.

When you run Remote CLI, does the first line read 
Akeeba Remote Control CLI 1.2 (2012-03-05)
or is it something else?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 29 April 2012 05:51 CDT

ivanx
ok that fixed it addind the "-" extra dash now downloads correctly. Thanks for the support I will close this now.

 http://cqrhosting.com

Sunday, 29 April 2012 05:58 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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