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Latest post by nicholas on Thursday, 07 November 2024 08:41 CST
Hi
I am trying to setup ATS cron jobs as per instructions provided in the "Automation" page.
All worked except the "autoclose" which gives me an error (see attachment).
Btw, I checked your install.mysql.utf8.sql and i see no column named "modified_on"
Kind regards,
Sakis
Yes, that's a typo. Please download and install this dev release: https://www.akeeba.com/download/ats-dev/5-3-10-dev202411070734-revd289e2d1.html
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
The error seems fixed now.
Though, i received some hundreds of emails with the subject "New assigned ticket: #{id}".
Any idea why this happens and if it will continue happening?
Kind regards,
These were old ticket records which were never assigned to a manager. I will check why they get assigned when you run autoclose.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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