Dear Support Team!
I created custom fields for my ticket form. They have "Public" access and are displayed in the form but are disabled for all user except Super Users.
Could you please tell me how to make them active?
#41169 Custom fileds are disabled
Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
5.1.3
PHP version
8.2.20
Akeeba Ticket System version
5.3.8
Latest post by marco.marranchelli on Tuesday, 01 October 2024 07:27 CDT
Tuesday, 01 October 2024 04:24 CDT
marco.marranchelli
Tuesday, 01 October 2024 07:08 CDT
nicholas
Akeeba Staff
Manager
The Access was (much less confusingly) called View Access Level in older versions of Joomla. It only controls who can see the fields, not who can edit them.
Each Field you create has a Permissions tab. Each user group you want to be able to enter information in this field needs to have the "Edit Custom Field Value" permission set to Allowed.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 01 October 2024 07:27 CDT
marco.marranchelli
Thank you, it helped a lot.