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Akeeba Ticket System

#40730 Editor not showing for registered users

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.4.3
PHP version
8.1.28
Akeeba Ticket System version
Professional 5.3.5

Latest post by nicholas on Sunday, 19 May 2024 06:45 CDT

Friday, 17 May 2024 13:28 CDT

pixelgeeek

Hi,

Following on from my previous ticket where JCE was throwing an error... I can now see an editor when logged in as Super Admin but not when logged in as Registered.  

 

A. I've tried other editors (Tiny MCE, etc.), and I've been through every user permission and component setting I can, but nothing stands out to me as unusual.

B. However, NO editor shows up when the Registered user goes to describe the issue, but it will show up if I log in as Super Admin.

C. When logged in as Super Admin - I do see the "Toggle Editor" button, but I do not when logged in as Registered.

 

Thanks in advance for your help.

 

Pat

 

Sunday, 19 May 2024 06:45 CDT

nicholas

This is 100% editor configuration. Here's how you can set up JCE and TinyMCE for Registered and Guest users: Setting up your HTML editor · akeeba/engage Wiki (github.com). I have written this for another product (Akeeba Engage) but it works across ANY component, by ANY developer, since the configuration is site-wide, per-editor; it has nothing to do with the component using the editor which always calls the same core Joomla code which pretty much boils down to "show me an editor with the form field name X and the initial content Y".

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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