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Akeeba Ticket System

#38311 Overrides to check after latest update to ATS

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
4
PHP version
8
Akeeba Ticket System version
5.2.2.

Latest post by dunwin on Wednesday, 11 January 2023 08:43 CST

Wednesday, 11 January 2023 07:34 CST

dunwin

 Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

We have just updated ATS to version 5.2.2 on our new Joomla version 4 website

Now when we login to our back end we have 5 Overrides to check. When we click on these we get taken to our Joomla template and we see the 5 changes are to ATS

We are very new to Joomla 4 and I am not sure what these messages mean.

See attached screen shot of the messages

These messages are not affecting the running of ATS. 

Is there anything we need to check before clearing the messages?

Kind regards

David

 

 

 David Unwin - London UK

Wednesday, 11 January 2023 07:34 CST

System Task
system
The ticket information has been edited by David Unwin (dunwin).

Wednesday, 11 January 2023 07:49 CST

tampe125

Hello,

this means that you created a "template override", a manual override of one of your installed extensions, in this case ATS. This allows you to customize the layout without the risk to loose your changes when there's an update.

Joomla notifies you that the original file got updated, so you should check if your overrides are still valid since some stuff has changed.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 11 January 2023 08:43 CST

dunwin

Davide,

Perfect. Thank you very much for the clear explanation.

Kind regards

David

 David Unwin - London UK

Support Information

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