Support

Akeeba Ticket System

#35923 Failed Add image on backend

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by on Thursday, 04 November 2021 20:17 CDT

bindcommerce

Ciao Davide, sono Giovanni Petrella di bindCommerce segnalo che in backend non si riescono ad allegare immagini aggiuntive sembra che sul pulsante non ci sia nessun evento js come se mancasse la funzione js la versione che usiamo è quella di sviluppo revBE7F360D.

La cosa succede solo nel backend quindi per i clienti non c'è problema ma per i colleghi si se ci puoi dare un occhiata, grazie.

tampe125
Akeeba Staff

Salve,

grazie mille per la segnalazione. Effettivamente un file javascript non era incluso nella pagina di edit, l'ho appena sistemato.

Grazie ancora.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

bindcommerce

Ciao Davide grazie a te, ma ora come sistemo io prepari un altra versione dev?

tampe125
Akeeba Staff

Si certo! L'ho appena caricata, può confermare se il problema è risolto?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

bindcommerce

Si confermo ora funziona, grazie.

tampe125
Akeeba Staff

Ottimo, grazie mille!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!