Support

Akeeba Ticket System

#34960 Border on the Front End Ticket editor is no longer visible

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by [email protected] on Monday, 29 March 2021 07:42 CDT

[email protected]

After upgrade to ATS 4.0.0 the border on the Front End Ticket Text editor is no longer visible. See attached screenshot.

nicholas
Akeeba Staff
Manager

We cannot reproduce this CSS issue on the default Joomla frontend template (Protostar on J3 and Cassiopeia on J4), nor can we reproduce this on our site. Since this is a CSS issue you can always write your own custom CSS in your template (most templates support loading a file called custom.css).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

[email protected]

Nicholas,

For reference, I am using Joomshaper's Helix3 template. I will add the boarder back with custom CSS.

Consider this case closed.

Thank you for your consideration and support.

Eric

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!