Hello,
I have seen the ticket "33398 - mytickets-link-does-not-work.html "
In my system I have a menu "support" where I have all the menu entries at the same level. the "my-tickets" entry is not a sub-level of the general (see attached print-screen with all entries at the same level).
The info related to my tickets are not displayed (only the general screen showing all the categories) is displayed.
I created as well a hidden menu entry my-tickets in another menu. Then it is working in that menu.
If I make an alias link to that hidden menu into the Support menu, then the my-entries are not displayed and the general list of categories are displayed.
This only to report you a supplementary context. I have seen that you should soon release a new version dealing with that point. Please let me know if you need further information on the case. In the mean time I will unpublished that menu entry in my support menu.
Kind regards
yves
