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Akeeba Ticket System

#32986 AJAX ERROR

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Thursday, 04 June 2020 17:17 CDT

Tuesday, 05 May 2020 07:59 CDT

FranckCAP
I can't realise a backup wtih akeeba backup for joomla system return the following error : <strong>AJAX Loading Error</strong><br/>HTTP Status: 500 (Internal Server Error)<br/>Internal status: error<br/>XHR ReadyState: 4<br/>Raw server response:<br/>

Please could you help me i tried every things in your topics but the problem still there.

Thanks

Regards

Franck

Tuesday, 05 May 2020 08:06 CDT

tampe125
Hello,

it seems that the process stops with the file video/DJI_0024.MOV. What's its size?
Usually we suggest to skip video files, since they are very large and they won't change very often, it's just easier to backup in different ways or create a different profile for them.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 04 June 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-06-04 17:17 CDT

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