Akeeba Ticket System

#31910 ticket number reseting

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

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Latest post by on Saturday, 23 November 2019 17:17 CST

Thursday, 24 October 2019 04:03 CDT

steph38

Hello,

Is there any way to reset the ticket numbers so that the first one created by the customer would be #1 ?

have seen in an other thread that I can change to a number I want (ie. 1000) but what about resetting it ?

I have deleted all the test tickets in the back-end

Thanks in advance for your help and advise,
WBR,

___________________________________________________________

Stéphane KARCHER
Webmaster

SYNERGISUD - France
e-Mail : [email protected] (anti-spam by MailInBlack)
Languages FR(French): Native, EN(English): Good, DE(German): Good, (Alsatian - German dialect: Native)

Thursday, 24 October 2019 08:17 CDT

nicholas

You can run the following command in phpMyAdmin:
TRUNCATE TABLE #__ats_tickets
Remember to replace #__ with the actual prefix of your site's tables.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 23 November 2019 17:17 CST

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This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2019-11-23 17:17 CST

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