Akeeba Ticket System

#31673 System Not sending emails

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Ticket System version

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Latest post by on Friday, 27 September 2019 17:17 CDT

Tuesday, 27 August 2019 18:40 CDT

bcordis

I have the new post plugin enabled and still don't see the ticket info emailed me. Also, there are no notifications of updates to posts.

I get other emails from the website from other components just not the Ticketing system.

Can you point me in some other direction to look at to fix the problem?

Brent

Wednesday, 28 August 2019 04:55 CDT

tampe125

Hello,

I already saw it happening before. Outgoing emails were blocked by the spam filter, so you'll never receive them.
What you can try is to edit email templates and see what's the reason for the block.
I'd suggest you to remove any formatting from the email template, then start adding them one by one. Then you should understand what's triggering the issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 27 September 2019 17:17 CDT

System Task

system

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