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Akeeba Ticket System

#31570 Reply By Email - SSL problem

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Thursday, 22 August 2019 17:17 CDT

Tuesday, 23 July 2019 11:32 CDT

neticapl
Hi I'm trying to activate "reply by email" function but get error:
Akeeba Ticket System reply by email - Cannot connect to mail server : Certificate failure for poczta.netica.pl: self signed certificate: /C=US/ST=Someprovince/L=Sometown/O=none/OU=none/CN=localhost/emailAddress=webaster@localhost

I have SSL certificate installed on my server poczta.netica.pl -> https://poczta.netica.pl/.
What can be wrong?

Thank you in advance.
Greg

Tuesday, 23 July 2019 15:33 CDT

nicholas
Per the error message, you have a self-signed SSL certificate. This is a certificate you created yourself. There is no way to validate its authenticity. As a result, PHP itself cannot connect to the server, it correctly considers your certificate to be insecure. You need to either remove the certificate or replace it with a commercial one that has a valid signature.

Please note that this is not something that we can change. This is a very reasonable protection in the SSL library used by PHP itself to protect you against connecting to a server with a spoofed SSL certificate.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 August 2019 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2019-08-22 17:17 CDT

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