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Akeeba Ticket System

#28793 Error TimezoneWrangler not found

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Wednesday, 03 January 2018 17:17 CST

Monday, 27 November 2017 16:28 CST

webcoast
Hi guys, I'm just wondering if the Akeeba Ticket system uses/references TimezoneWrangler?

I installed Akeeba Ticket core yesterday, and today was the first time that I had logged in to the backend since, and I received "Class 'FOF30\Utils\TimezoneWrangler' not found" error as soon as I logged in.

See attached image.
Regards
Nicola

Tuesday, 28 November 2017 02:46 CST

tampe125
Hello,

it turns out that Akeeba Ticket System package is missing such class.
Since you can't access backend, you'll have to update the FOF library manually.
Please download the latest version from here and extract it locally.
You'll have to upload the whole contents of the fof library inside the folder libraries/fof30 on your remote server.
Then you're good to go.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 03 December 2017 18:56 CST

webcoast
Hi Davide,
Thanks, I have upgraded to 2.4.1 of Akeeba Ticket Pro and the error message is now gone.
You can close this ticket.
Regards, Nicola

Monday, 04 December 2017 02:28 CST

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 03 January 2018 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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