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Akeeba Ticket System

#28247 FOF30\Model\Model::getHash Error Condition

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Saturday, 09 September 2017 17:17 CDT

Wednesday, 09 August 2017 11:19 CDT

XpertAssist
 Support,

I have the latest version of ATS installed on my site. I just upgraded to Ubuntu 16.04 LTS which uses PHP7.

I'm now getting this error statement when I display a ATS page.

<ERROR_CONDITION>

Warning: Declaration of Akeeba\TicketSystem\Admin\Model\Tickets::getHash() should be compatible with FOF30\Model\Model::getHash($viewName = NULL) in /var/www/html/administrator/components/com_ats/Model/Tickets.php on line 51

</ERROR_CONDITION> See image that is attached.

The same error condition appears when I open the ATS Component Administration section in the back end.

Let me know if you need any additional information.
Love to get this resolved so I don't need to remove ATS from site.

Thanks for help.
Dan

Thursday, 10 August 2017 00:16 CDT

nicholas
We believe this is a conflict with the latest version of FOF we released this week. We are going to release a new version of Akeeba Ticket System today to address this issue. In the meantime you can install this development build (exactly the same as the stable version we're about to release) if you are in a hurry.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 09 September 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-09-09 17:17 CDT

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