Akeeba Ticket System

#27046 Categories not showing in the drop down menu for new tickets

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

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Environment Information

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Akeeba Ticket System version

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Latest post by on Wednesday, 08 March 2017 17:17 CST

Friday, 03 February 2017 20:44 CST

koenvdz

I just installed ATS and I am still new to the system, I created several categories for several languages in ATS.

When I try to open a ticket through a menu Categories, I see all the categories by language (If I am in en-UK or pt-BR) I see all the categories and I can open a ticket
But when I add a menu "new ticket" I have an empty category list ?

Any suggestions.

Monday, 06 February 2017 05:05 CST

tampe125

Hello,

thank you very much for your report.
Can you please install the latest dev release and try again? That should fix your issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 06 February 2017 05:37 CST

koenvdz

Thanks Davide,

This solved my problem.

Koen

Monday, 06 February 2017 05:43 CST

tampe125

You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 08 March 2017 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-03-08 17:17 CST

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