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#26902 ATS - Social buttons plugin / Tickets edition

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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PHP version
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Akeeba Ticket System version
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Latest post by tampe125 on Monday, 16 January 2017 09:26 CST

Monday, 16 January 2017 07:21 CST

arnaudlu
Hello,

This ticket is the continuation of ticket #26235 (you can merge if possible).
I still have a bug when editing "public" tickets, when plugin "social buttons" is enabled.
In that case, ticket is edited in a basic old HTML style (picture in attachment).

Best regards
Arnaud

Monday, 16 January 2017 07:21 CST

arnaudlu

Monday, 16 January 2017 09:02 CST

tampe125
Hello,

I ran some tests but I can't replicate it.
Can you please go inside Joomla Global Configuration and set error reporting to Development?
You should receive an error, can you please paste it here?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 16 January 2017 09:13 CST

arnaudlu
Hello,

Here it is:

Fatal error: Class 'F0FTemplateUtils' not found in /home/redqueen/kappa.lu/plugins/ats/sociallike/sociallike.php on line 80

Best regards
Arnaud

Monday, 16 January 2017 09:26 CST

tampe125
Thank you very much for the report!
Indeed there is an error about it, I'll work on a fix right now. For the moment you can keep using the Social plugin by disabling the Pinterest integration.
That should do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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