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Akeeba Ticket System

#26644 Tickets from non joomla users

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

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PHP version
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Akeeba Ticket System version
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Latest post by on Saturday, 31 December 2016 17:17 CST

Thursday, 01 December 2016 07:12 CST

Lars Jensen
 Hello

How can i setup ATS to recieve emails from users not registered i joomla instead og declining them?

Regards Lars

Thursday, 01 December 2016 07:34 CST

tampe125
Hello Lars,

that's not possible and it is by design.
If you take a look at our ticket system you'll see that this question has been asked several times, but once again, it won't be implemented in the future.
Allowing guests to post means that you'll get flooded by spam and customers won't get any notification when a reply is posted

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 31 December 2016 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-12-31 17:17 CST

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