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Akeeba Ticket System

#25164 Assign user to new ticket in admin

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Thursday, 16 June 2016 17:20 CDT

Monday, 16 May 2016 05:36 CDT

webemus
 Hi,

When creating a new ticket in admin is not allowing me to select the user.

This was working on previus versions but not any more.

Please see this video that shows the error:

http://www.screencast.com/t/vd180Bzu


Thanks for helping

Monday, 16 May 2016 07:55 CDT

tampe125
Hello Piero,

you can create tickets on user's behalf only on frontend.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 16 May 2016 08:35 CDT

webemus
Well,

I´ll try and let you know but surely this is a functional regretion because I sure did taht before from admin.

Thursday, 16 June 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-06-16 17:20 CDT

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