Akeeba Ticket System

#24351 Change assigned user in Ticket View

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

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Latest post by on Friday, 04 March 2016 17:20 CST

Wednesday, 03 February 2016 07:41 CST

SUSAHelpdesk

Hi there!

I've just started using ATS Pro and found a code-error in media\com_ats\js\ticket.js starting at row 36

if(this.hasClass('assignme'))
{
       assign_to = $('#user').val();
}

Problem
.hasClass only works on a JQuery object, and this is not a JQuery object.

Solution
Rewrite rule 36 to handle this as an JQuery object, like so

if($(this).hasClass('assignme'))

Kind regards

Wednesday, 03 February 2016 08:40 CST

tampe125

Hello,

thank you very much for the report!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 March 2016 17:20 CST

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This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-03-04 17:20 CST

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