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Akeeba Ticket System

#23843 Start akeeba ticket

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by tampe125 on Friday, 04 December 2015 10:18 CST

Friday, 04 December 2015 09:53 CST

user71683
 Hi,

Just installed akeeba ticket. Made a support category. Create a menu link to new ticket. Click select category, new ticket and get 403:(

Please advise.

REgards
Michel

Friday, 04 December 2015 09:54 CST

tampe125
Hello Michel,

only authorized users can create new tickets.
Please double check your ACL settings inside Akeeba Ticket System component settings.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 December 2015 10:01 CST

user71683
Hi Davide,

Do you mean I should limit new ticket to registered users?

Regards
Michel

Friday, 04 December 2015 10:18 CST

tampe125
Yes, you must do that. Guests can not create tickets.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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