Akeeba Ticket System

Tuesday, 17 November 2015 07:31 CST

dimension4

Hello,

if i want to edit a ticket, this screen appears and ich can not edit anything.
This happens in Frontend and Backend.

Thanks for Help

Carsten

Tuesday, 17 November 2015 07:37 CST

nicholas

There's something missing here. Please go to your site's Global Configuration and set Error Reporting to Development. Then retry accessing the edit page. Scroll all the way down. There should be a PHP error message. Can you please copy and paste it here?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 17 November 2015 08:10 CST

dimension4

I´ve done so, but no error message apperars. I reinstalled the component, but no luck.

Tuesday, 17 November 2015 08:17 CST

dimension4

Ah, now i got the error:
Fatal error: Class 'F0FModel' not found in /var/www/vhosts/netzkollektiv.de/httpdocs/20142/plugins/ats/akeebasubslegacy/akeebasubslegacy.php on line 193

Tuesday, 17 November 2015 08:23 CST

dimension4

this is what i get, when i try to edit the akeebasubslegacy plugin:
0 Cannot open file for writing log

Call stack
# Function Location
1 JApplicationCms->execute() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/administrator/index.php:47
2 JApplicationAdministrator->doExecute() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/cms/application/cms.php:252
3 JApplicationAdministrator->dispatch() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/cms/application/administrator.php:152
4 JComponentHelper::renderComponent() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/cms/application/administrator.php:98
5 JComponentHelper::executeComponent() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/cms/component/helper.php:372
6 require_once() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/cms/component/helper.php:392
7 JControllerLegacy->execute() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/administrator/components/com_plugins/plugins.php:19
8 JControllerForm->edit() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/legacy/controller/legacy.php:728
9 JControllerLegacy->holdEditId() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/legacy/controller/form.php:421
10 JLog::add() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/legacy/controller/legacy.php:925
11 JLog->addLogEntry() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/joomla/log/log.php:151
12 JLogLoggerFormattedtext->addEntry() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/joomla/log/log.php:280
13 JLogLoggerFormattedtext->initFile() /var/www/vhosts/netzkollektiv.de/httpdocs/20142/libraries/joomla/log/logger/formattedtext.php:120

Tuesday, 17 November 2015 08:55 CST

nicholas

Please go to Extensions, Plugins and unpublish the "Akeeba Ticket System - Akeeba Subscriptions 4 integration" plugin.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 17 December 2015 17:20 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2015-12-17 17:20 CST

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