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Akeeba Ticket System

#23701 Make the time field mandatory

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Saturday, 12 December 2015 17:20 CST

pauldev
 Is there a way to make the time field mandatory with a value other than 0 when a ticket is closed?

Thank you

tampe125
Akeeba Staff
Hello Paul,

at the moment there isn't such feature, however in the future we are going to automatically calculate the time spent on single ticket. The timer will start once the user opens the ticket and automatically fill the Time spent field on post submit.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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