Akeeba Ticket System

#23575 Single Category Ticket Display

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’

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Latest post by on Thursday, 26 November 2015 17:20 CST

Tuesday, 27 October 2015 11:30 CDT

XpertAssist

Support,

I have created a menu item allows the user to go to the Tech Support Ticket Category where they can see any of their current tickets and create a NEW Ticket.

I've attached the image of how a single category is displayed on my system. The display does not give the category name or description, but does put a very small box icon.

Is there any way to add the category Name and Description to a Single Category Menu Display?

Thanks
Dan

Tuesday, 27 October 2015 11:51 CDT

tampe125

Hello Daniel,

no you can't display a category description while inside the single category view.
The logic behind that is that the user already chose the category they want to post, so there's no need for any extra info.
Anyway, if you really need to display some text, you could put a module in a custom position used by ATS. You can find the full list here, however I think the most useful for you would be the ats-tickets-top one.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 26 November 2015 17:20 CST

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system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2015-11-26 17:20 CST

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