Hopefully I didn't mess myself up.
We've been using ATS Pro 1.6.1 for some time now. When I'm in the ATS backend > Version Information > and clicking on "Reload Update Information"... we receive two informational alerts that kindof contradict themselves. The first is a Warning Alert that says:
Then directly underneath the Warning alert we have a green info/message alert that says:
...and we're never alerted to the fact that there's a newer stable version of ATS. Yet, ATS Pro as well as Admin Tools Pro and Akeeba Backup Pro are listed/checked in the backend Extension > Update Sites area. I receive update alerts for both Admin Tools and Akeeba Backup without issue.
When I'm logged into my Akeeba account (on your website) I noticed that ATS Pro.(stable) version is at 2.0, and I meet all the requirements.
So my questions are:
1> Can we simply download the latest version of ATS Pro 2.0 and install over the top of ATS Pro 1.6.1 without causing problems?
2> ATS seems to be the only extension that never alerts us to the fact that there's a newer version available. In the ATS backend "Options" > "Updates" tab, I have all the relevant information supplied correctly. So I'm not sure what I'm doing wrong... if anything. Is there anything I can do to ensure checks are being made back to Akeeba to see if newer releases are available? <<< I receive update info in Joomla everytime there's an update to Admin Tools or Akeeba Backup... yet none for ATS Pro???
Thanks for your guidance.
Joshua Banks
We've been using ATS Pro 1.6.1 for some time now. When I'm in the ATS backend > Version Information > and clicking on "Reload Update Information"... we receive two informational alerts that kindof contradict themselves. The first is a Warning Alert that says:
Warning
Update: Could not open update site #11 "Akeeba Ticket System Professional", URL: http://cdn.akeebabackup.com/updates/ats.xml
Then directly underneath the Warning alert we have a green info/message alert that says:
Message
The update information has been reloaded from the server
...and we're never alerted to the fact that there's a newer stable version of ATS. Yet, ATS Pro as well as Admin Tools Pro and Akeeba Backup Pro are listed/checked in the backend Extension > Update Sites area. I receive update alerts for both Admin Tools and Akeeba Backup without issue.
When I'm logged into my Akeeba account (on your website) I noticed that ATS Pro.(stable) version is at 2.0, and I meet all the requirements.
So my questions are:
1> Can we simply download the latest version of ATS Pro 2.0 and install over the top of ATS Pro 1.6.1 without causing problems?
2> ATS seems to be the only extension that never alerts us to the fact that there's a newer version available. In the ATS backend "Options" > "Updates" tab, I have all the relevant information supplied correctly. So I'm not sure what I'm doing wrong... if anything. Is there anything I can do to ensure checks are being made back to Akeeba to see if newer releases are available? <<< I receive update info in Joomla everytime there's an update to Admin Tools or Akeeba Backup... yet none for ATS Pro???
Thanks for your guidance.
Joshua Banks
