Support

Akeeba Ticket System

#23369 JS error on creatin new ticket

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Ticket System version
n/a

Latest post by webemus on Monday, 05 October 2015 07:45 CDT

webemus
 When creating a new ticket from backend I can not select the user.

Seem to be a jS error.

See this video please:

http://www.screencast.com/t/hnCECjppzVS

Thanks for helping

nicholas
Akeeba Staff
Manager
Components, Akeeba Ticket System, Options, Frontend. Set the "Use Akeeba Strapper" setting to either "Both" or "Back-end only".

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

webemus
OK thanks.

It worked.

Bye

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!